If any time you explain your position/point of view she accuses you of being defensive you have an untenable situation on your hands. Look at this dialogue: Customer: "Why is it taking. Unfortunately, explanations and being defensive can get confused. On the other hand, we also have a principle that tells us we should be transparent and provide information to customers, particularly when things have gone wrong.
Of course, there are situations where defending yourself is necessary, because. You are neither defending yourself nor becoming defensive, and instead responding to them with confidence and curiosity. In each of these scenarios, you are responding to an accusation with a question versus attempting to convince your accuser that they are wrong. Tone of voice, hammering in an idea, and not considering another's perspective can come off as defensive. Of course this isn't true in all situations. If a person has already made up their mind about what they think, then the explanations is perceived as being defensive. If a person is open minded an explanation is an explanation. Though outward forms are going to look very similar, there is a difference between someone who is accused of something he or she has not done, and someone who has done a bad thing but who doesn’t want to acknowledge it. We should distinguish between two kinds of defensive reaction while we’re on the subject. In turn, behavior usually results from the feeling, such as being sarcastic, giving someone the silent treatment, or being critical in return. The feeling is typically elicited when you feel as though someone is being critical of you, and results in shame, sadness, and anger. Learn to read your own signals so you can nip your. Being defensive is a sign that you’re in fight-or-flight mode, and that’s not a place where you can accomplish anything constructive.Did you consider the long-term consequences of this action, or not? The fine line between the two seems to boil down to the long-term gain or loss from the act of saying "no" to an imposed reality, and the presence or lack of cons. Answer: It's like the difference between gambling and investing. The difference is about accessibility to introspection, without much. It is often said that merely explanatory reasons are outside the subject’s ken, whereas defensive reasons are inside the subject’s ken. The defensive reasons seem to be an obvious form of taking, since they’re offered in defense of the conclusion. In contrast to offensive strategies - which are aimed to attack your market competition - defensive strategies are about holding onto what you have and about using your competitive advantage to keep competitors at bay. Companies pursuing offensive strategies directly target competitors from which they want to capture market share. Avoid making assumptions about what is being said. Be open to listening to your partner and try to understand their perspective, even if you don’t agree with it, or it upsets you. Recognize when you’re becoming defensive and take a step back to assess the situation. How are your friends when they talk to you? How are your family? Companies pursuing offensive strategies directly target competitors from which they want to capture market share. The people around you could be a massive reason. Answer (1 of 7): There could be many reasons for that.